When managing their healthcare, your employees are sure to have questions. Your Cook Maran employee benefits plan can help provide the answers. Through Health Advocate, a no-cost 24/7 resource, an employee—as well as their spouse, child, parent or parent-in-law—can work with their personal health advocate to:
- Find the right doctor or treatment options including specialists, a doctor for a second opinion, top medical institutions and clinical trials.
- Explain complex medical issues and treatments to help employees better prepare for their appointments and procedures.
- Resolve claims and billing issues from accessing copies of records to negotiating payment arrangements and options for uncovered services.
- Address elder care issues including service options such as adult day care and assisted living, locating important caregiver support, as well as assisting with confusing Medicare claim reimbursements.