The Platinum Experience Provides Enhanced Services and Coverages for Auto and Home
EAST HAMPTON, New York (November 5, 2014) – Cook Maran & Associates announced today that The Hanover Insurance Group, a national property and casualty insurer, has appointed the firm to offer auto and homeowner products, including The Hanover Platinum Experience, in New York and New Jersey.
The Platinum Experience gives local residents a new way to buy insurance for auto, home, umbrella and recreation vehicles that is focused on convenience and service. With one policy, one coverage date and one bill, the Cook Maran team will guide customers through a comprehensive portfolio of features and coverage levels tailored for their specific needs.
Tim Brenneman, Executive Director at Cook Maran said, “We strive to provide our clients the best choice of auto and homeowner insurance options available and we are excited to add a company like The Hanover, who has such a terrific reputation for competitive products, claims handling and services, to our lineup of options.” Cook Maran also represents The Hanover’s commercial lines product portfolio.
The Hanover began offering Platinum in 2013 and it has quickly become the most popular Hanover personal lines product. In addition to single bill and common effective dates, Platinum customers receive a waiver of deductible for a multi-property loss; enhanced car rental coverage; OEM mechanical parts replacement; as well as personal property replacement at full cost. Online services address the growing customer interest in a total account view online to pay bills, print ID cards and file a claim. Complimentary access to auto and home maintenance and inventory websites is also provided with customization based on the user’s property and cars.
“We are pleased to add Cook Maran as an authorized agent for Hanover personal insurance products,” said Hanover Assistant Regional Vice President Steve F. Cibelli. “We pride ourselves in working with a select group of the best agents, like Cook Maran, who are committed to value and service for their customers. We look forward to an outstanding relationship.”
Cook Maran & Associates, www.cookmaran.com, is a leading full-service insurance agency staffed by more than 150 experienced insurance professionals and licensed in 48 states. Ranked as one of the top privately held insurance brokerages serving the New York metro area, New Jersey and Southeastern Pennsylvania, the firm provides a full range of personal and commercial insurance services, employee benefits, surety, and credit risk solutions.
The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. For more than 160 years, The Hanover has provided a wide range of property and casualty products and services to businesses, individuals and families. The Hanover distributes its products through a select group of agents and brokers. Through its international member company, Chaucer, The Hanover also underwrites business at Lloyd’s of London in several major insurance and reinsurance classes, including marine, property and energy. For more information, please visit www.hanover.com.